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Check-in / Check-out

When is check-in / check-out?

Can I ask for an earlier check-in?

Can I ask for an later check-out?

Do you have a baggage room where we can store our luggage before check-in / after check-out?

Reception

Does the hotel have a reception desk

Is it open for 24hrs?

Can I ask for an later check-out?

What do I do if I have a request after 1530hrs?

What if I arrive or need to check-in at the hotel when reception is closed?

Food

When is breakfast served?

Where can I dine close to the hotel in Nadur?

Do any of these restaurants offer vegetarian and vegan options?

What do I do if I have a request after 1530hrs?

Rooms & Services

Are the rooms air-conditioned?

Is there a Wi-Fi connection in rooms?

Are rooms equipped with a safe box?

What is the hotel’s pet policy?

When is housekeeping service provided?

When is linen changed?

Do you have wheelchair accessible rooms?

Do you have baby cots available?

What rooms are on offer at our guest house?

Do all hotel rooms have balconies?

What’s the electrical supply inside the hotel?

Will we have TV in our room?

What other facilities are available in the room?

Island of Gozo, Hotel Location & Transport

What’s the address of Ta Dun Martin?

Where is Gozo?

Do you offer parking facilities?

Are there any places of interest within walking distance from the hotel?

How do I get around Gozo?

Are there any events in Gozo?

When is linen changed?

What is there to do in Gozo?

What is there to see in Gozo?

Can I see Gozo in a day?

Which is the closest beach to the hotel?

Accessibility & Special Requests

Do you have rooms that are accessible for people with special needs?

Do you cater for special requests?

Emergencies

Does the hotel offer services of a doctor?

Where’s the nearest clinic / hospital?

Are there any pharmacies near hotel?

Bookings & Policies

How can I book a room at Maria Rosa Suites?

What is your cancellation policy?

What am I paying for when I book through your website?

When is payment affected?

How do I make a complaint?

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